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Booking Appointments
To book an appointment, please call the spa at 860.426.9122. We recommend that you call a day in advance but please feel free to call last minute and we'll do our best to accommodate you. For two or more services or for two or more people we ask for a credit card number to hold the appointment. This will be taken at the time the appointment is booked. If under the age of 18 you will need a guardian to sign a permission slip. If you have had a major surgery in the last 6 months or are pregnant please inform receptionist when booking the appointment.
Please arrive 10 minutes before your scheduled treatment. Please note that the time scheduled is your treatment time. If you are running late, please call us. Time may be deducted from your treatment.
Cancellation
You will receive a confirmation call 48-72 hours prior to your treatment. If for any reason you may have to change or cancel your appointment, please give us 48 hours notice. If you cancel within 24 hours of your treatment time, 25% of the service will be charged to your credit card. For last-minute cancellations or no-shows, 50% of the service will be charged to your credit card.
Cell Phones/Beepers
When you arrive, please turn all cell phones off. This ensures that we provide the best service for you as well as other clients.
Our Lounge
Our lounge is available for your use before, in between, or after any treatment. We would be happy to provide you with tea or water. Feel free to bring a snack or to order from our spa menu and bring a book or magazine to enjoy during this down time!
Payment
We currently accept Visa, MasterCard, Discover, Spa Wish gift certificates, Spa Finder gift certificates, our gift certificates, cash, and personal checks.
Return Policy
All product that is purchased must be returned with in 30 days to receive a full refund. After 30 days product is non-refundable.
Gift Certificates
Gift certificates are non-refundable. Gift certificates for specific day spa packages should be used within six months of purchase. After that time, they convert to actual paid value. Certificates may not be used to purchase or be exchanged for other gift certificates, gratuity or cash.
Gratuity
Gratuity is not included in pricing. Also, no tips can be left from gift certificates.
Spa Parties
A credit card is needed to reserve a spa party. Please note that for spa parties a 72 hour cancellation notice is required. If no notification of cancellation is given, resulting in a no-show, 100% of the party will be charged to your credit card.
Right of Refusal
A Moment Away Massage Therapy and Spa Treatments has the right to refuse an appointment or client should we feel that it is not in the best interest of the client or staff to perform any given treatment.
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Valentine's Day is almost here!
Valentine's Day Package
A Toast for 2 ~ Take the time to enjoy each others company with a 50 min Couples Massage followed by 20 minutes of relaxation time to share a glass of champagne and your choice of cupcake or chocolate treat!
~$180~
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