Effective Sept 14, 2023 At A Moment Away Spa (the “Company”, “A Moment Away Spa”, “us”, “we”, or “our”), we recognize that many people are concerned about how we treat their Personal Information in relation to their use of our Website(s), mobile app(s) and the services we provide. Since we respect the privacy of our customers, we have established this Privacy Policy. By using our Website(s), app(s) and/or services, you hereby consent to these terms. We may update our Privacy Policy from time to time, so you should review it periodically. We do not knowingly collect or use Personal Information from children.
What Personal Information We Gather
We automatically track and collect the following Personal Information: your Internet Protocol (“IP”) address and traffic data; unique device identifier(s); and geolocation information. We also use cookies, tags and other technologies to track and collect browsing and purchase information.
We also collect other Personal Information that you may provide directly to us including personally identifiable and transactional information, for example, in connection with a purchase, a promotion, or other such application.
We may also collect Personal Information concerning you that we receive or purchase from third parties, and we may combine that Personal Information with Personal Information we receive automatically or directly from you.
How We Use the Personal Information We Gather
We may use your Personal Information for such purposes as responding to your requests, fulfilling orders, refunds and other exchanges, improving our customer services, personalizing your experience, communicating with you, informing you of special offers and discounts, and for other marketing and advertising purposes.
Personal Information and/or traffic data may also be used for trend analysis, pattern detection, site administration; conducting research and analysis; preventing or mitigating fraud and credit risk; and for complying with legal matters, investigations, and applicable laws and regulations.
When you send email or other communications to A Moment Away Spa, we may retain those communications in order to process your inquiries, respond to your requests and improve our Website(s) and app(s).
From time to time, we may also use your Personal Information to contact you about new products, pricing or other information related to our business. We may also share your Personal Information as described herein.
By using the A Moment Away Spa Website(s) and/or app(s), you agree to receive and authorize us to advertise and market our products and/or services to you via email or by other means. In the event that you want to stop receiving such advertising, marketing and promotional emails and announcements, please contact us.
How We Protect Your Personal Information
We implement a variety of security measures to maintain the safety of your Personal Information. For example, we use a secure server and all supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database which is intended to only be accessible by those authorized with special access to such systems and are required to keep the Personal Information confidential.
How We Use “Cookies”
A “cookie” is a small amount of data generated by a Website and saved by your web browser. Its purpose is to remember information about you. A Moment Away Spa, like many other companies, uses cookies to collect information about you.
Cookies can also enable us to learn your interests and enhance your experience. For example, we use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Cookies also help A Moment Away Spa to see which areas are popular and which are not popular and allow A Moment Away Spa to make improvements and updates to the Site based on such data as total number of visitors and pages viewed.
Most Web browsers automatically accept cookies, but allow you to instruct your browser to prevent the use of cookies (The “Help” portion of the toolbar on most Web browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether). If you disable this feature, you may still use our Website(s) and app(s), but certain aspects of the experience may be impacted.
Sharing of Personal Information
We work closely with third parties to bring you our products and services. In that regard, we may share Personal Information when another company is involved so that company can perform its functions.
Examples include sending postal mail and e-mail. They have access to personal information needed to perform their functions but may not use it for other purposes. Further to the above, we may share your Personal Information with other parties in the following instances:
- With Our Third-Party Service Providers. To process transactions or provide services on our behalf, including but not limited to providers of product delivery services (for example UPS and FedEx) and Website analytics (for example Google Analytics).
- For Marketing Purposes. To notify you of offers for products or services that may be of interest to you. We do not share credit card or other financial information for marketing purposes.
- For Corporate Transactions. In connection with a merger, acquisition, or sale involving all or a portion of our company.
- Other Reasons. To: (a) satisfy applicable law, regulations, legal process, or valid governmental request; (b) enforce the terms of use applicable to our services; (c) detect, prevent, or mitigate fraud or security or other technical issues; or (d) protect against imminent harm to the rights, property, or safety of our company, our customers, or the public as required or permitted by law.
Links to Other Sites
Our Site(s) and App(s) may contain links to other Websites. We try to make sure that these links are to other, helpful Websites, but you should be aware that when you click on links and/or ad banners that take you to third-party Websites, you will be subject to the third parties’ privacy policies, not ours. While we support the protection of privacy on the Internet, we are not responsible for the actions and privacy policies of third parties and other Websites. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other Web site. This Privacy Policy applies solely to information collected by the Company on our Website(s) or App(s).
Your Security
While we make reasonable efforts to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot warrant the security of any information you transmit to us or information we transmit to you from our online products or services, and you do so at your own risk.
Lost or Stolen Information
You must promptly notify us if your username or password is lost, stolen, or used without permission. In such an event, we will note that you have canceled your username or password in our system and will update our records accordingly.
Customer Specific Disclosures California
Residents:
Under California Civil Code sections 1798.83 – 1798.84, California residents may request the names and addresses of affiliated companies and categories of Personal Information we share for their direct marketing purposes. If you are a California resident and would like to make such a request, please contact us.
European Union (EU) Residents:
A Moment Away Spa is based in the U.S., and the information A Moment Away Spa and its service providers collect is governed by U.S. law. If you are accessing our services or products from outside of the U.S., please be aware that information collected through our services may be transferred to, processed, stored, and used in the U.S. Data protection laws in the U.S. may be different from those of your country of residence. Your use of our services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storing of your information, including Personal Information, in the U.S. as set forth in this Privacy Policy. As residents of the EU, you will have certain additional rights with respect to your Personal Data under the General Data Protection Regulation including:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making
and profiling
We will retain your EU Personal Information for as long as your account is active, as needed to provide you service and to fulfill the purposes for which the data was collected, and as necessary to comply with our legal obligations and fulfill our business needs.
How to Correct or Remove your Personal Information
You can request access to Your Personal Information, or that your Personal Information be changed or removed by contacting A Moment Away Spa. This can be done by contacting us.
Your Consent and Changes to This Policy
By using our Website(s) and or App(s), you consent to the collection and use of information by us in accordance with the terms of this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on our Website(s) and App(s), so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. By continuing to use our Website(s) and/or App(s) after notice is given, you will have consented to our use of your information in this different manner.
Disclosure Required by Law
We may disclose Personal Information when required by law or when we believe in good faith that such action is necessary in order to conform to the edicts of the law or comply with a court order or legal process served upon A Moment Away Spa or any of its officers or principals. We further reserve the right to disclose such information when A Moment Away Spa reasonably believes that it is needed to identify, contact, or bring legal action against a party who may be violating A Moment Away Spa’s Terms of Use or may be causing injury to or interference with A Moment Away Spa’s
rights or property, registered customers or potential customers of A Moment Away Spa, or anyone else that could be harmed by such activities.
